General Information

Bookings are confirmed on receipt of 30% (of the total) deposit. Payments by cheque please made payable to Mr P L Symons At:-

Ravensfield House
Higher Clovelly
Bideford
Devon EX39 5RZ

Payment in full will be required four weeks prior to your arrival. You are advised to arrange your own cancellation insurance. Short breaks are defined as 3 nights 4 nights or 5 nights and may commence on any day of the week. These are charged at the following percentage of the weekly rate. 3 nights 65% 4 nights 75% and five nights 85%. They are not normally offered during peak periods namely school holidays, bank holidays Christmas and the New Year. Unless there is very late availability. Arrival and departure times are usually flexible so please discuss with us.

Arrival Times
Your lodge will be available from 2.30 pm on your day of arrival, guests must vacate by 10 am on their departure day.

Laundry room
Most lodges have washer machines and driers, but for those without, a laundry room is available free of charge.

Dogs general info
We welcome well behaved dogs in the lodges, at £20 per pet per week but please make sure your pets are up to date on their flea and worming treatments, and you remember to bring their own bedding and food bowls.
Pets are accepted under the conditions that they are:-

1). Never left alone in the property
2). That they are kept under control
3). That you accept total responsibility for your pet and its actions (e.g cleaning up mess)

Maximum Occupancy
The maximum occupancy of the property shall not be exceeded.

Cots and Highchairs
One travel cot and highchair are available upon request for each of the properties, no linen is supplied.

Inclusive prices
These include bed linen towels (1 bath, 1 hand per person) heating, electricity and fishing.

Supermarkets
We are able to take deliveries from the following supermarkets in the area,  Tesco, Sainsbury and Waitrose order as usual, putting your lodge number and then our address.

Ravensfield House
Higher Clovelly
Bideford
Devon
EX39 5RZ
Please advise us if you will not be there to receive a delivery, we will happily unpack any perishable for you.

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