INFORMATION

Payments and Reservations – Bookings are confirmed on receipt of 30% (of the total) deposit. For payments by cheque, please make them payable to Mr P L Symons at:-

Ravensfield House
Higher Clovelly
Bideford
Devon EX39 5RZ

Payment in full will be required four weeks prior to your arrival. You are advised to arrange your own cancellation insurance.

Short Breaks – are defined as 3 nights 4 nights or 5 nights and may commence on any day of the week. These are charged at the following percentage of the weekly rate: 3 nights 65%, 4 nights 75%, and 5 nights 85%. They are not normally offered during peak periods (school holidays, bank holidays, Christmas and New Year) unless there is very late availability.

Arrival Times – Your lodge will be available from 2.30pm on the day of arrival; guests must vacate by 10am on their departure day. We can sometimes be flexible  with arrival and departure time, so please discuss with us.

Laundry – Most lodges have washing machines and driers, but for those without, a laundry room is available free of charge.

Dogs – We welcome well behaved dogs in the lodges, at £20 per pet, per week.  Please make sure your pets are up to date on their flea and worming treatments, and remember to bring their own bedding and food bowls.

Pets are accepted under the conditions that:

1). They are never left alone in the property
2). They are kept under control
3). You accept total responsibility for your pet and its actions (e.g cleaning up mess)

Maximum Occupancy – The maximum occupancy of the property shall not be exceeded.

Cots and Highchairs – One travel cot and highchair are available upon request for each of the properties; no linen is supplied.

Included in the price – Bed linen, towels (1 bath, 1 hand per person) heating, electricity, and fishing.

Supermarkets – We are able to take deliveries from the following supermarkets in the area,  Tesco, Sainsbury and Waitrose order as usual, putting your lodge number and then our address.

Ravensfield House
Higher Clovelly
Bideford
Devon
EX39 5RZ
Please advise us if you will not be there to receive a delivery, we will happily unpack any perishable for you.

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